Tenant FAQ’s

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Can you hold a place before I apply?

We operate on a first-come, first-served basis, which means we are unable to reserve a place before receiving an application. This policy ensures fairness to all prospective tenants. We encourage you to submit your application promptly to secure your desired rental property.

How old do you have to be to apply?

To apply for a rental property, you must be at least 18 years old. This requirement ensures that applicants are legally able to enter into a binding lease agreement.

Who needs a cosigner?

A cosigner may be required if an applicant does not meet the income or credit requirements on their own. A cosigner acts as a guarantor for the lease, assuming financial responsibility if the tenant fails to fulfill their obligations.

How do I pay rent?

We offer multiple convenient options for rent payment, including online payment portals, automatic bank transfers (ACH), or traditional check payments. Upon lease signing, we will provide you with detailed instructions on how to pay rent.

I want to move out, but my roommate wants to stay. What do I do?

If you wish to move out while your roommate wants to stay, please notify our office as soon as possible. We will guide you through the necessary steps, which may include finding a suitable replacement tenant to assume your portion of the lease or negotiating a lease modification with your roommate.

Who is responsible for paying for repairs and maintenance requests?

As the property management company, we are responsible for arranging and covering the costs of most repairs and maintenance requests unless they are caused by tenant negligence or deliberate damage. Please report any maintenance issues promptly through our designated channels, and we will address them in a timely manner.

Do I pay the first month's rent and last month's rent with my security deposit?

No, the security deposit and the first and last month’s rent are separate payments. The security deposit is typically used to cover any damages beyond normal wear and tear, while the first and last month’s rent is meant to cover the initial and final months of your tenancy.

Is the deposit refundable?

Yes, the security deposit is refundable, subject to the terms and conditions outlined in the lease agreement. It is typically returned to the tenant at the end of the tenancy after deducting any necessary repairs or unpaid expenses.

You have a property I want to rent. How do I apply?

To apply for a rental property, please visit our website or contact our office. You will need to fill out an application form, provide the necessary documentation, and pay any associated application fees. Our team will review your application and inform you of the next steps.

I want to get a pet. What do I do?

Before bringing a pet into the rental property, you must first obtain approval from our management team. Please inquire about our pet policy and any associated fees or restrictions. It is important to respect the rules and guidelines regarding pets to maintain a harmonious living environment for all residents.

My lease expiration is coming, and I want to move out. What do I do?

A: If you intend to move out at the end of your lease, please provide written notice to our office within the timeframe specified in your lease agreement. We will provide you with instructions on move-out procedures, including the return of your security deposit and any required inspections.

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